Privacy Policy
Last updated: August 2026
Rare & Respair (“Rare & Respair,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains what personal information we collect through the Rare & Respair website, how we use it, when we share it with third-party service providers, and the choices available to you.
This policy applies to information collected through rareandrespair.com, including our online shop, contact and inquiry forms, email communications, and services arranged through the website.
Information We Collect
The information we collect depends on how you interact with Rare & Respair.
When you make a Shop purchase
When you place an order through our website, we may collect information such as:
Your name
Email address
Billing and shipping addresses
Telephone number, if provided
Details about your order and purchased items
Payment and transaction information
Information necessary to process and fulfill your order
Payment information is processed through our payment providers rather than being stored by Rare & Respair in full payment-card form.
When you sign up for email communications
If you voluntarily subscribe to a Rare & Respair mailing list, we collect your name and email address and any preferences associated with your subscription.
Rare & Respair currently maintains separate mailing lists for:
General Rare & Respair news and updates
Trade Services information and updates
Marketing emails are sent only when you have provided the required consent. You may unsubscribe from marketing communications at any time using the unsubscribe link included in our emails.
When you contact us or submit an inquiry
If you contact Rare & Respair by email, through our general contact form, or through a Collection Building or Trade Services inquiry form, we may collect information such as:
First and last name
Email address
Website address, if provided
Project information
Desired project timeline
Object or sourcing budget
Service or collection tier of interest
Information about your existing space, objects, furniture, aesthetic preferences, or project goals
Any other information you voluntarily provide
During a Collection Building or Trade Services project
If you engage Rare & Respair for curatorial or sourcing services, we may collect and retain information necessary to provide those services and administer our relationship with you. This may include:
Contact information
Project scope and preferences
Sourcing budget
Photographs of spaces, furniture, and existing objects
Information about objects already owned by the client
Project correspondence
Proposals, estimates, and contracts
Acquisition and purchasing information
Presentation and selection information
Payment and transaction records
We may retain this information for as long as reasonably necessary to provide the services, maintain our business records, fulfill contractual and legal obligations, resolve disputes, and support future work for the same client.
How We Use Personal Information
We use personal information only for purposes reasonably related to operating Rare & Respair and providing requested products and services. These purposes may include:
Processing and fulfilling Shop orders
Processing payments
Shipping purchased items
Responding to inquiries and requests
Providing Collection Building and Trade Services
Preparing proposals, estimates, invoices, and contracts
Communicating with clients about active projects
Maintaining records of client preferences and prior projects
Providing customer service
Sending marketing communications when you have consented to receive them
Maintaining and improving our website and services
Understanding website traffic and how visitors use our website
Preventing fraud, abuse, and security issues
Complying with applicable tax, accounting, legal, and regulatory requirements
Establishing, exercising, or defending legal claims when necessary
We do not sell personal information as a source of revenue.
Cookies and Similar Technologies
Rare & Respair uses cookies and similar technologies through Squarespace and certain third-party services.
Some cookies are necessary for the website to function, including features such as shopping cart and checkout functionality. Squarespace also uses analytics and performance cookies that help us understand website traffic and visitor activity.
Rare & Respair uses a cookie-consent banner that allows visitors to:
Accept all cookies
Decline non-essential cookies
Manage cookie preferences
Where applicable, non-essential analytics and performance cookies are restricted until the visitor provides the appropriate consent.
Third-party services connected to the website may also use cookies or similar technologies. These may include services associated with social-media integrations, payment processing, analytics, or other website functionality.
You can change your cookie preferences through the cookie-management tools provided on the website.
Squarespace
Rare & Respair's website, online shop, invoicing, and related website services are provided through Squarespace.
Squarespace may process information about website visitors, customers, orders, invoices, and interactions with the website in order to provide its services to Rare & Respair.
For purchases made through the website, Squarespace Payments processes payment transactions. Squarespace currently identifies Stripe as a payment-processing provider and Sift as a fraud-monitoring and detection provider for Squarespace Payments.
Squarespace may also process information relating to invoices, proposals, estimates, and contracts when those services are used through the platform.
Email Communications
Rare & Respair uses Squarespace's email marketing services to manage mailing lists and send marketing communications.
When you subscribe to a Rare & Respair mailing list, your name and email address are processed through Squarespace for the purpose of maintaining your subscription and delivering requested communications.
You may unsubscribe from marketing communications at any time by using the unsubscribe link in the relevant email.
Social Media and Third-Party Services
Rare & Respair maintains connected accounts and integrations with social-media platforms including Instagram, Facebook, and Pinterest.
The website may also include features that allow visitors to interact with or save content to these services. For example, Pinterest Save functionality may allow Pinterest to receive information associated with a visitor's interaction with that feature.
Rare & Respair may add additional third-party services over time, including Google Merchant Center and related Google services. When third-party services are connected to the website, those services may independently collect or process information according to their own privacy policies.
Rare & Respair does not control the privacy practices of third-party companies. We encourage you to review the privacy policies of third-party services when you interact with their features or services.
How We Share Personal Information
Rare & Respair does not sell personal information.
We may share personal information with trusted third parties when reasonably necessary to operate the business or provide products and services. These third parties may include:
Squarespace, our website, ecommerce, invoicing, and hosting provider
Payment-processing and fraud-prevention providers used through Squarespace Payments
Shipping and delivery providers
Email marketing and communications providers
Social-media and website-integrated services
Professional service providers, such as accountants, attorneys, or other advisors, when reasonably necessary
Government authorities or other parties when required by law or necessary to protect our rights, property, customers, or business
We share only the information reasonably necessary for the relevant purpose.
Client Project Information
Information provided in connection with Collection Building and Trade Services may be retained as part of Rare & Respair's business records.
This may include photographs of private interiors, information about existing furnishings and collections, project budgets, aesthetic preferences, and other information provided for the purpose of developing a collection or sourcing plan.
We use this information to provide the requested service and to maintain continuity when working with repeat clients. We do not publicly share private client information, photographs, project details, or home addresses without permission unless disclosure is required by law.
Data Retention
Rare & Respair retains personal information for as long as reasonably necessary for the purposes described in this Privacy Policy.
Different types of information may be retained for different periods. For example, transaction and financial records may need to be retained to satisfy tax, accounting, and legal obligations. Client project information may be retained for the duration of the client relationship and for a reasonable period afterward to maintain business records and support future work.
When information is no longer reasonably necessary for these purposes, we may delete or securely dispose of it.
Information Security
Rare & Respair takes reasonable measures to protect personal information against unauthorized access, use, alteration, or disclosure.
However, no method of transmitting or storing information electronically can be guaranteed to be completely secure. We cannot guarantee the absolute security of information transmitted to or through the website.
Children's Privacy
Rare & Respair's website and services are intended for adults and are not directed toward children.
We do not knowingly collect personal information directly from children for marketing purposes. If you believe a child has provided personal information to Rare & Respair without appropriate consent, please contact us so that we can review and address the situation.
Your Privacy Choices and Rights
You may contact Rare & Respair to request information about personal information we hold about you or to request that inaccurate information be corrected.
Depending on the circumstances and applicable law, you may also request deletion of personal information that we are not required to retain for legal, contractual, accounting, security, or other legitimate business purposes.
You may unsubscribe from marketing emails at any time using the unsubscribe link provided in the email.
To make a privacy-related request, please contact us using the information below. We may need to verify your identity before fulfilling certain requests.
Changes to This Privacy Policy
Rare & Respair may update this Privacy Policy from time to time to reflect changes to our business, website, services, or applicable legal requirements.
When we make changes, we will update the “Last updated” date at the beginning of this policy. We encourage visitors to review this policy periodically.
Contact
If you have questions about this Privacy Policy or how Rare & Respair handles personal information, please contact: Rare & Respair; Email: rareandrespair@gmail.com
Rare & Respair
Virginia, United States